Doing more for your customers
Create personalised, omnichannel experiences
Create personalised, omnichannel experiences
To stand out from your competition in the digital era, it's important to develop a holistic view on customers and understand their reality first hand. Customer relationship management and the creation of knowledge databases have made it possible to have a high-value history of information on the various customer accounts.
See how The Center for Telecommunications and Information Technology (CTTI) uses Microsoft Dynamics 365 Business Central to develop a holistic view of customers for staff. With this, they have the power at their fingertips to create personalised, omnichannel experiences for customers to deliver better customer satisfaction and retention.
Rising prices for IT supplies, services, and talent.
Seamlessly connect data across your entire organisation
Real-world examples to get technology working for your business.
Adapt to disruption, competition and day-to-day challenges
Seven steps to help select the right business management solution.
Efficiently digitise your processes with the right ERP.
Getting the right strategy, processes and tools in place.
Create an actionable plan to drive your business.
Build an “outside-in” approach to your operating model design.
Webinar 8th March 2023 | 10:00 GMT.
How John Deere took a top-down approach to planning.
Let us know what you think about the article.
Let us know what you’re interested in and the issues that matter to you.